Privacy Policy

Spirit and Soul Privacy Policy

1. Introduction

Welcome to Spirit and Soul. We are committed to safeguarding the privacy of our customers and website visitors. This policy explains how we handle your personal data when you engage with our services, visit our website, or otherwise interact with us.

2. Who We Are

Spirit and Soul is a mobile bar company established in the UK, dedicated to providing premium bar services for events and private functions. 

3. Information We Collect

We may collect and process the following types of personal data:

3.1. Contact Information

- Name

- Email address

- Phone number

- Postal address

3.2. Transaction Information

- Details of the services you have purchased from us

- Payment information (processed securely by our third-party payment processors)

3.3. Event Information

- Event date, location, and type of event

3.4. Website Usage Data

- IP address

- Browser type and version

- Time zone setting

- Browser plug-in types and versions

- Operating system and platform

- Information about your visit, including the URL clickstream to, through, and from our site

3.5. Marketing Preferences

- Your preferences in receiving marketing from us and your communication preferences

4. How We Use Your Information

We use your personal data to:

- Provide, operate, and maintain our services

- Process and complete transactions, including managing payments

- Communicate with you, including sending booking confirmations and customer service responses

- Personalize and improve our services

- Send marketing communications (if you have opted in)

- Comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

- **Contract**: To fulfill our contractual obligations to you when you purchase our services.

- **Consent**: Where you have given us clear consent to process your personal data for a specific purpose.

- **Legal Obligation**: To comply with legal and regulatory requirements.

- **Legitimate Interests**: For our legitimate business interests, provided your interests and fundamental rights do not override those interests.

6. Data Sharing and Disclosure

We may share your personal data with:

- **Service Providers**: Third-party vendors that provide services on our behalf, such as payment processing and IT services.

- **Business Partners**: Trusted partners that work with us to provide services you have requested.

- **Legal Authorities**: If required to do so by law or in response to legal process.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

8. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have rights including:

- **Access**: You have the right to request copies of your personal data.

- **Rectification**: You have the right to request correction of any inaccurate data.

- **Erasure**: You have the right to request erasure of your personal data.

- **Restriction**: You have the right to request restriction of processing your data.

- **Object**: You have the right to object to the processing of your personal data.

- **Data Portability**: You have the right to request transfer of your data to another organization.

To exercise these rights, please contact u10. Third-Party Links

Our website may include links to third-party websites. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of any website you visit.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Spirit and Soul  

Email: info@spiritandsoulbar.com

Phone: 07720 825347

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This privacy policy was last updated on 24/06/24